Frequently Asked Questions
Everything you need to know about our vein seeker technology
Our vein seeker uses advanced infrared technology to project vein images onto the skin surface. Near-infrared light is absorbed differently by blood than surrounding tissues, allowing for clear vein visualization. The device operates at a safe 8mm wavelength with ±0.5mm accuracy.
Yes, completely safe! The vein seeker uses infrared light technology without any nuclear radiation. It's FDA-approved for clinical use and safe for patients of all ages, including children and newborns.
The device features 7 different color modes specifically designed to work with various skin tones, from light to dark skin. The adjustable brightness levels (5 settings) ensure optimal visibility regardless of skin color or lighting conditions.
The device features a powerful 5000mAh rechargeable lithium battery that provides extended use throughout the day. The battery charges in 4-5 hours and can last for a full shift of regular use.
The device provides ±0.5mm accuracy for vein position and resolution. The best imaging distance is 25-35cm from the skin surface, ensuring precise vein location for IV access.
This device is designed for medical professionals including nurses, doctors, EMTs, paramedics, phlebotomists, and other healthcare workers who perform IV access or venipuncture procedures. It's also suitable for home healthcare providers.
Each unit comes with the main device, charging cable, charging adapter, aluminum carrying case, and user manual. Everything you need to start using it immediately.
Yes! We provide comprehensive user manuals and video tutorials. Our support team is available to help with any questions. The device has simple operation and is easy to learn.